# Elk | The Agentic Customer Support Platform

> Elk is a platform to build, deploy, and scale AI support and sales agents that understand a company's knowledge and resolve complex queries across channels. The site emphasizes an agent that is trained from a customer's website and common document sources (files, Google Drive, Dropbox, Notion), deployed omnichannel (website widget, Slack, WhatsApp, Instagram, etc.), and extended with plugins (Cal.com, Google Maps, Google Sheets, Intercom, Zendesk and many others). The product highlights configurable UI (custom home screens, lead forms), auto ticketing (Intercom), Slack notifications, multi-model support (GPT, Claude, Gemini, Grok), sub-second retrieval, analytics, privacy/security (encrypted in transit & at rest, SOC 2 ready), and pricing tiers from a free Hobby plan to custom Enterprise offerings.

Elk's homepage provides the clearest overview of how the product works in three steps: (1) bring your knowledge (scrape websites and import files/connected drives/Notion), (2) deploy omnichannel (website widget and messaging platforms), and (3) engage customers worldwide with automated handling of leads, questions, and support. The site showcases example plugins and UI integrations (Cal.com scheduling embedded in chat, Google Maps previews in conversations, customisable widget home screens, lead capture forms, Slack notifications, WhatsApp channel, Intercom ticket creation).

The site also surfaces pricing and plan details (Free Hobby, Starter, Growth, Scale, Enterprise) including per-plan quotas for chat credits, scrape credits, vector characters, team members, chatbots/agents, and plugin counts; and features like access to all AI models, auto-retrain KB, Knowledge GAP, and analytics on paid plans. CTAs on the site point users to sign-in / onboarding flows and billing pages to start building or subscribe.

## Primary pages
- [Elk | The Agentic Customer Support Platform](https://elkagent.com): The homepage and product overview. Contains the product pitch ("complete platform to build, deploy, and scale AI support & sales agents"), three-step setup overview (bring knowledge, deploy omnichannel, engage customers), highlighted integrations and plugins (Cal.com, Google Maps, Slack, WhatsApp, Intercom, Notion, Google Drive, Dropbox, Google Sheets, etc.), security & performance claims (sub-second retrieval, private by default, SOC 2 ready, encrypted at rest and in transit), multi-model support (OpenAI/GPT, Claude, Gemini, Grok), testimonials, and links/CTAs to Start Building (signin), Book a Demo, and docs/sign-in flows. The homepage also includes a "Frequently Asked Questions" section with placeholders for common questions and a contact link.
- [Pricing | Elk Agent](https://elkagent.com/pricing): Pricing page with plan descriptions and comparisons. Lists the available plans with included quotas and features:
  - Hobby (Free): 50 chat credits/mo, 1 team member, 100 scrape credits, 2M vector characters, 1 chatbot/agent, 1 plugin.
  - Starter ($40/month or $192 billed annually): 2,000 chat credits/mo, 2 team members, 2,000 scrape credits, 10M vector characters, 2 chatbots/agents, 4 plugins, access to all AI models, analytics.
  - Growth (Popular) ($200/month or $960 billed annually): 10,000 chat credits/mo, 5 team members, 5,000 scrape credits, 20M vector characters, 5 chatbots/agents, 10 plugins, access to all AI models, auto retrain KB, Knowledge GAP, analytics.
  - Scale ($500/month or $2400 billed annually): 25,000 chat credits/mo, 10 team members, 10,000 scrape credits, 50M vector characters, 20 chatbots/agents, 50 plugins, access to all AI models, auto retrain KB, Knowledge GAP, analytics.
  - Enterprise (Custom): custom quotas and SLAs. The page includes plan comparison tables, usage & credits breakdowns, and CTAs to subscribe or contact sales. CTAs link into the dashboard billing flows to subscribe or get started.
- [https://elkagent.com/sitemap.xml](https://elkagent.com/sitemap.xml): Sitemap file discovered during crawling. The sitemap lists multiple site URLs (see "Sitemap entries" below) and indicates crawl frequency and priority metadata for several pages.

## Sitemap entries (URLs listed in the sitemap)
- [https://elkagent.com/pricing](https://elkagent.com/pricing): Listed in the sitemap (also a primary page); see the Pricing page notes above.
- [https://elkagent.com/blog](https://elkagent.com/blog): Blog index URL listed in the sitemap. The sitemap entry indicates the blog exists, but the blog index content was not included in the crawled page content provided here.
- [https://elkagent.com/blog/announcing-elkagent](https://elkagent.com/blog/announcing-elkagent): Blog post URL listed in the sitemap. Only the URL/slug is present in the sitemap; full post content was not included in the crawled data shown.
- [https://elkagent.com/blog/top-10-chatbase-alternatives](https://elkagent.com/blog/top-10-chatbase-alternatives): Blog post URL listed in the sitemap. Sitemap includes the URL; post content was not provided in the crawl excerpts.
- [https://elkagent.com/blog/top-10-tidio-alternatives](https://elkagent.com/blog/top-10-tidio-alternatives): Blog post URL listed in the sitemap. Sitemap includes the URL only.
- [https://elkagent.com/blog/category/news](https://elkagent.com/blog/category/news): Blog category page listed in the sitemap. Only the URL was present in the sitemap data.
- [https://elkagent.com/docs](https://elkagent.com/docs): Docs index listed in the sitemap and referenced from the homepage (homepage includes "View Docs" / docs references). The sitemap entry confirms a docs section exists; the specific docs content was not included in the crawled excerpts.
- [https://elkagent.com/signin](https://elkagent.com/signin): Sign-in / start building URL listed in the sitemap. The homepage and CTAs use this URL for "Start Building" and "View Docs" actions.

## Other links and important endpoints found on pages
- [https://elkagent.com/integrations](https://elkagent.com/integrations): "Explore Integrations" link is present on the homepage. The homepage lists many integration logos and calls users to explore integrations; the integration page itself was referenced but its page content was not included in the crawled excerpts shown here.
- [https://elkagent.com/contact](https://elkagent.com/contact): Contact link found in the homepage FAQ area ("Try contacting us"). The crawled homepage includes this link; the contact page content itself was not included in the provided excerpts.
- https://elkagent.com/dashboard?page=billing : Billing/subscription destination used by plan CTAs (Get started / Subscribe). This URL appears in the Pricing page buttons and CTA links (present in the crawled pricing page markup). Note: this is a dashboard/billing route referenced by CTAs; the dashboard content was not included in the crawl excerpts.

Notes and usage guidance based on the crawled content
- Training sources and knowledge ingestion: The homepage explicitly states agents can be trained from a website plus files and connected drives (Google Drive, Dropbox, Notion). Icons for PDF, Notion, Google Drive, and Dropbox appear on the homepage as supported sources.
- Deployment channels highlighted on the homepage: website widget, Slack, WhatsApp, Instagram, and a general "one agent, every platform" claim. The homepage includes illustrations and mentions deploy-to-Slack and WhatsApp integration behavior (same knowledge across channels).
- Plugins and integrations called out on the homepage: Cal.com scheduling embedded in chat, Google Maps preview, Google Sheets (lead capture), Slack notifications, Intercom ticket creation. Many integration icons are shown repeatedly on the homepage (Notion, Slack, Whatsapp, Google Drive, Discord, Intercom, Dropbox, Loom, OneDrive, Zendesk, Google Sheets, Cal.com, Messenger, Instagram, Telegram, YouTube, Zoho Desk, Google Maps).
- Security & performance claims on the homepage: "Fully yours" (configurable and brandable), "Sub-second retrieval," "Private by default," "SOC 2 ready," encrypted at rest and in transit, "multi-model support," and "Live analytics."
- Models and vendors displayed: OpenAI (GPT), Claude, Gemini, and "Grok" are explicitly mentioned on the homepage as supported/swappable models.
- Pricing specifics: The pricing page provides plan names, monthly and annual rates, the included quotas for chat credits, scrape credits, vector characters, team members, chatbots/agents, plugins, and advanced features (Auto Retrain KB, Knowledge GAP, Analytics) for paid plans. The Hobby plan is free with limited quotas; Enterprise is custom.

Limitations / scope of this llms.txt
- This file is based only on the pages and sitemap entries actually found in the crawled content provided (homepage, pricing page, sitemap.xml) plus URLs explicitly linked from those pages (signin, integrations, contact, dashboard billing route). Pages referenced in the sitemap (blog posts, docs index) are listed with their URLs because they appear in the sitemap output, but their full page content was not included in the crawl excerpts, so descriptions are limited to the fact they are present in the sitemap or were referenced on the homepage.
- No pages, features, or routes are invented — all items here are extracted from the crawled homepage, pricing page, and sitemap.xml content supplied.