What Elk does
RAG-powered answers
Uses Retrieval-Augmented Generation to give accurate, grounded responses from your own content, not generic guesses
Lead capture
Automatically captures and qualifies leads when visitors show buying intent or request human support
Agentic actions
Triggers real workflows directly from chat: calendar bookings, Slack notifications, API calls, and more
Multi-channel deployment
Deploy your agent on your website, WhatsApp, Messenger, Instagram, Slack, and Discord from a single configuration
Analytics & insights
Track conversation quality, user geography, device types, and engagement metrics across all your agents
Team collaboration
Manage agents within shared team workspaces with roles, permissions, and usage tracking built in
Key features
Embeddable chat widget
Embeddable chat widget
Embed a fully customizable AI chat widget on any website with a single script tag. Supports tab and chat layouts, custom branding, colors, and home screen, responsive on desktop and mobile.
Flexible knowledge base
Flexible knowledge base
Train your agent by scraping website URLs, uploading PDFs and Word documents, connecting Google Drive or Dropbox, or manually adding Q&A pairs. Built on a scalable RAG pipeline with built-in retrieval testing tools.
AI model selection
AI model selection
Choose from the latest models across OpenAI, Anthropic, Google, xAI (Grok), Meta, Fireworks, and more. Configure custom system prompts to shape your agent’s tone and behavior.
Plugins & integrations
Plugins & integrations
Extend your agent with plugins: show custom action buttons, enable real-time web search, trigger Slack notifications on specific topics, or let users book meetings via Cal.com or Calendly, all within the chat.
Security & access control
Security & access control
Protect your agent with IP-based rate limiting, JWT-based user authentication, and enterprise-grade data handling policies to keep customer data confidential and compliant.
Chat history & contacts
Chat history & contacts
Review full conversation history per agent, manage contacts from chat sessions, and use authenticated user identity to personalize interactions.
How it works
Train your agent
Add your website URLs, upload documents, or create manual Q&A pairs to build your agent’s knowledge base
Customize your agent
Configure your agent’s branding, AI model, system prompt, and widget appearance to match your product and brand voice
Deploy everywhere
Embed on your website or connect to WhatsApp, Messenger, Slack, Instagram, and Discord. One agent, many channels.
Monitor & improve
Use analytics and chat history to track performance, spot gaps in your docs, and continuously improve your agent
Elk handles the complexity of AI, retrieval, integrations, and multi-channel deployment so your team can focus entirely on your customers.
Next steps
Create your first agent
Set up and launch your first AI support agent in minutes
Train on your content
Learn how to add websites, documents, and Q&A to your knowledge base
Explore integrations
Connect Elk to WhatsApp, Slack, Messenger, and your existing tools
View pricing plans
Find the right plan for your team’s support volume and scale