Top 10 Tidio Alternatives for 2025 (Free & Paid)
Find the best Tidio alternatives for your business.
Tidio is a popular live chat and chatbot platform, no doubt. But it’s not the only option out there. Whether you're looking for better AI support, simpler setup, or more value for money — there are many Tidio alternatives that might suit your needs better.
In this blog, we’ve listed the top 10 best Tidio alternatives in 2025. Whether you're running a SaaS, eCommerce store, or service-based business — these tools can help you automate support and boost customer experience.
🥇 1. Elkagent – Fast, Accurate AI Support Trained on Your Data
Elkagent is a powerful AI chatbot platform that lets you create your own support agent — trained on your content like docs, website links, and FAQs. You can customize the widget, embed it into your site, and let it handle support 24x7.
Unlike traditional bots, Elkagent uses RAG (Retrieval-Augmented Generation), so answers are grounded and accurate. It’s a solid Tidio alternative, especially if you want AI to do the heavy lifting.
Key features:
- Train AI on your own documents, website & Q&As
- Embed easily on any website
- Custom widget design (theme, colors, message)
- Lead collection and button responses
- Dynamic data fetching via APIs
- Affordable pricing for startups and teams
Pricing: Starts free, with Premium plans at elkagent.com/pricing
2. Chatbase – Simple AI Bot for Custom Data
Chatbase is another AI chatbot solution where you can upload your data and train a bot on it. It’s easy to use and gives basic customization options. But some users feel it's limited when it comes to lead handling and integrations.
Pros: Simple setup, hosted chat pages
Cons: Pricing can get expensive, limited control over UI
3. Intercom – Advanced But Expensive
Intercom is a powerful all-in-one customer communication platform. It has live chat, ticketing, automated workflows, and AI tools. But it comes with a steep learning curve and even steeper pricing, especially for small teams.
Pros: Feature-rich, enterprise-ready
Cons: Expensive, overkill for small businesses
4. Tawk.to – Free Live Chat
Tawk.to is a completely free live chat tool used by millions of websites. It doesn't offer AI features, but if you're just looking for basic human chat, it's great.
Pros: 100% free
Cons: No AI, no automation
5. Crisp – Messaging + Automation
Crisp offers a nice UI, shared inbox, and chatbot builder. It’s more affordable than Intercom and works well for small businesses. AI features are still developing, though.
Pros: Good value, multiple features
Cons: Basic AI capabilities
6. SiteGPT – AI Chatbot Trained on Your Site
SiteGPT focuses on creating AI bots trained on your website. It’s easy to set up, but a bit limited when it comes to embedding options and UI customization.
Pros: Website-based training
Cons: Not ideal for structured docs, limited widget control
7. Botpress – Open Source AI Chatbots
Botpress is great for developers who want full control. It’s open-source and highly customizable. But if you’re not technical, the learning curve is steep.
Pros: Fully customizable, open source
Cons: Requires dev knowledge, not plug-and-play
8. ManyChat – Chatbots for Instagram & WhatsApp
If you're looking for chatbot automation on social media (especially Instagram, Messenger, WhatsApp), ManyChat is a good choice. But it’s not meant for website support.
Pros: Great for DMs and WhatsApp
Cons: Not for website integration
9. Drift – For B2B Sales Chat
Drift is made for B2B lead generation and sales workflows. It has chat, routing, and scheduling tools. But pricing is geared toward enterprise-level businesses.
Pros: Powerful for sales teams
Cons: Very expensive, not ideal for support
10. HelpCrunch – Live Chat + Knowledge Base
HelpCrunch offers a mix of live chat, help desk, and knowledge base features. While it’s not as AI-heavy, it’s a neat all-in-one support tool.
Pros: Simple UI, bundled support tools
Cons: Lacks AI and deep automation
Final Thoughts
Tidio is great, but it's not always the best fit for everyone — especially if you're looking for better AI performance, more control, or more reasonable pricing.
If you want something easy to set up, works reliably, and doesn’t cost a bomb — Elkagent is definitely worth checking out.
👉 Try it now at elkagent.com
👉 See pricing at elkagent.com/pricing
—
Darshan Gowda
Founder, Elkagent